Accounts:
Accounts are free and help us provide you with better service. By setting
up an account you will be able to track the progress of your order,
securely store your contact and payment information for faster ordering
in the future, request special orders, sign-up for e-mail updates on new
releases, sales and special promotions, and count yourself among an
elite cabal of enlightened movers and shakers.
Payment:
We accept credit cards (Visa, Mastercard, American Express, Discover),
money orders, cash (at your own risk), and PayPal (verified accounts only).
Credit Cards:
Credit cards will only be charged at the time of shipment and will not be
charged for out of stock or backordered items.
For security against fraud, international credit card orders must be
accompanied by the 3-digit security code and the phone number for the
card issuing bank (both available on the back of the card). In some
circumstances we may ask you to fax a photocopy of the front and back of
the card, and a picture ID, before we process the order. These
precautions are in place for the benefit of our customers.
Declined Cards:
If your credit card is declined for any reason, we will
contact you by e-mail. We will try to process your card again within 24
hours and if it is declined a second time your order will be cancelled
and there will be a $5 surcharge.
Money Orders:
We accept money orders as a courtesy. We recommend using a credit card
for the best service. We will not ship an order until the money order
clears, and we WILL NOT HOLD items. Money orders must be made out for
the full amount INCLUDING SHIPPING. Money orders must be received within
12 business days or the order will be cancelled.
PayPal:
We only accept PayPal orders from VERIFIED ACCOUNTS. Orders from
unverified accounts will be cancelled. When you checkout with the PayPal
option, we will send a PayPal invoice to your registered e-mail address.
The usual PayPal service charge will be added to your total. Payment
must be made within 24 hours or the order will be cancelled.
Shipping:
All of our items are assigned a number of units based on their weight and
size. 12"s - 7"s - Magazines are 1 unit in most cases, while 2xLp
(double albums) - Books - T-shirts are usually 2 units. These units are
visible in the extended information for each item and in your shopping
cart. Our shipping rates are based on these units. We recommend ordering
multiple items to get the most out of your mailman.
Shipping Costs:
At the present time we ship all of our packages through the US
Postal Service. We find this to be the most economical way,
especially for average orders (usually 1-3 items) and international
orders.
Domestic:
US packages sent via USPS Priority Mail (1-3 day arrival time) with
delivery confirmation:
$7 for 1-3 items and $1 each additional item.
International:
International Packages sent Via USPS Airmail (4-7 day Arrival Time)
Europe-$15 for 1-3 items and $3 each additional item
Asia/South America/Australia/Africa- $18 for 1-3 items and $3 each
additional item.
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Region
|
Method
|
Delivery Time
(After Processing)
|
1-3 Units
|
Each Additional Unit
|
|
United States
|
USPS Priority
|
1-3 Days
|
$7.00
|
$1.00
|
|
Canada
|
USPS Air Mail
|
3-7 Days
|
$8.00
|
$1.00
|
|
Europe
|
USPS Air Mail
|
4-7 Days
|
$15.00
|
$3.00
|
|
Asia / South America / Australia / Africa
|
USPS Air Mail
|
4-10 Days
|
$18.00
|
$3.00
|
Return Policy:
Generally, returns are only accepted if the item is defective (i.e. cracked CD, defective pressing of record, etc.) Unfortunately slight cover wear sometimes occurs before we receive items from the manufacturers. We cannot accept returns based on slight packaging damage or aesthetic record wear. Any unopened items can be returned for a store credit to be used in exchange for the original items at the time of return. Disatisfaction based on the quality of the music should be directed to the artist. **You MUST contact us before sending returns.**
Grading:
95% percent of our stock is new (never left the store) and in mint/near
mint condition. We do offer the occasaional used items and they will be
marked accordingly.
Submissions:
Artists / Record Labels / Distributors / Etc...
We are always interested in discovering and promoting new talent, in all areas of creative endeavor.
Please submit all product for consideration to:
720 Music, Clothing & Cafe
4405 Butler Street
Pittsburgh, PA 15201
If you are ever in the Pittsburgh, PA area, our shop is located @ 5943 Penn Avenue in the East Liberty section. Please feel free to drop by for a more hands-on experience, check our lovely store and pick up the the best new goods, including exclusives items not
available on the site. We are open for normal business hours: M-S 11-7 and, Sunday 12-5.
Our store number is 412.904.4592 (please e-mail all order related questions: )
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